Privacy Policy
ArborBridge (“us”, “we”, or “our”) operates the www.arborbridge.com and www.testprep.arborbridge.com websites (the “Site”) in connection with providing you with premier private tutoring services (the “Services”).
This Privacy Policy informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Site and Services.
We will not use or share your information with anyone except as described in this Privacy Policy.
By using the Site and the Services, you agree to the collection and use of your Personal Information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, you must discontinue use of the Site and Services. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at www.ArborBridge.com.
Information Collection and Use
While using our Site and Services, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you or to provide you with the Services you request. Personally identifiable information may include, but is not limited to, personal identifiers (your name, email address, phone number, and postal address), protected classification information (gender, race, and national origin), purchase history, and information regarding academic profiles and accommodations (“Personal Information”).
We collect this information for the purpose of providing you the Services, identifying and communicating with you, responding to your requests/inquiries, servicing your purchase orders, and improving our Services.
We also provide lesson summaries to internal client managers, parents, and students. Students may request that we do not disclose certain aspects of the session in the lesson summaries, and we will honor that request, except in instances of concern for the student’s physical, emotional, or psychological well-being.
In addition, we may share information about student performance, hours, and lessons with certain appropriate third parties, such as external independent college counselors, school contacts, and psychologists, that are also working with that student during the college process. You may request at any time that we do not make such disclosures.
You may also choose to voluntarily provide us with additional documents, including IEPs and neuropsychological evaluations that, unless specifically requested to not be recorded, may be stored on our proprietary software system for use in providing you the Services.
Finally, we may send your contact information to the third party client relationship management software that we use for oversight and communication with you.
To opt-out of the disclosures above, please email us at [email protected].
Please note that we do not sell your personal information.
Your Rights
Depending on where you live, you may be entitled to certain rights regarding your Personal Information. Such rights may include:
Disclosure and Access Rights: You may have the right to request that we disclose to you certain information regarding our collection, use, disclosure and sale of your Personal Information unless doing so is not possible or would cause a disproportionate effect.
Data Portability Right: You may have the right to request that your Personal Information be disclosed in a common file format.
Correction Rights: You may have the right to request that we correct inaccurate Personal Information that we have collected about you.
Right to Restrict Our Use of Sensitive Personal Information: You may have the right to receive notice regarding, and to limit, our use and disclosure of your sensitive Personal Information.
Rights to Opt-Out: You may have the rights to opt-out of the sale of your personal information and to request that we do not process your personal information for profiling/targeted advertising.
Deletion Rights: You have the right to request that we delete any of your Personal Information that we retain, subject to certain exceptions, including, but not limited to, our compliance with U.S., state, local and non-U.S. laws, rules and regulations.
No Discrimination: We will not discriminate against you for exercising your rights under applicable data privacy laws.
How to Exercise Your Rights: To exercise any of your rights under applicable data privacy laws, or to access this notice in an alternative format, please submit a request using any of the methods set forth below.
Phone: 917-525-2548
Email: [email protected]
Mail: 110 Main Street, Suite 2, Port Washington, NY 11050
Consent for Recording/Transcription and Use of AI
In using the Site and Services, you may be asked to allow for the recording and transcription of lessons initiated by our employees. Students and parents may request that the lessons are not recorded.
Such lesson recordings and transcriptions may be used with AI features to automatically generate lesson summaries, progress reports, and assignment recommendations. If you have agreed to recording/transcription, you also agree that we may share the recording or transcript for internal feedback and evaluation processes. Students and parents may request that we share the recording with them.
For Parents of Children under the Age of 18:
For any user under the age of 18, we must have permission from such user’s parent or legal guardian before we collect or use any Personal Information of such user. We will need to verify the identity of anyone requesting information about a child to ensure that the person is, in fact, the child’s parent or legal guardian.
Log Data
We collect information that your browser sends whenever you visit our Service (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, and the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.
In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this type of information in order to increase our Service’s functionality. These third party service providers have their own privacy policies addressing how they use such information.
Cookies
Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and transferred to your device. We use cookies to collect information in order to improve our services for you.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. The Help feature on most browsers provide information on how to accept cookies, disable cookies or to notify you when receiving a new cookie.
If you do not accept cookies, you may not be able to use some features of our Service and we recommend that you leave them turned on.
Do Not Track Disclosure
We support Do Not Track (“DNT”). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.
You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.
Service Providers
We may employ third party companies and individuals to facilitate our provision of the Site, to provide the Site on our behalf, to perform Site-related services and/or to assist us in analyzing how our Site is used.
These third parties have access to your Personal Information only to perform specific tasks on our behalf and are obligated not to disclose or use your information for any other purpose.
Communications
We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us.
Compliance with Laws
We will disclose your Personal Information where required to do so by law, or subpoena or if we believe that such action is necessary to comply with the law and the reasonable requests of law enforcement or to protect the security or integrity of our Site and Services.
Business Transaction
If ArborBridge is involved in a merger, acquisition or asset sale, your Personal Information may be transferred as a business asset. In such cases, we will provide notice before your Personal Information is transferred and/or becomes subject to a different Privacy Policy.
Security
The security of your Personal Information is important to us, and we strive to implement and maintain reasonable, commercially acceptable security procedures and practices appropriate to the nature of the information we store, in order to protect it from unauthorized access, destruction, use, modification, or disclosure.
However, please be aware that no method of transmission over the internet, or method of electronic storage is 100% secure and we are unable to guarantee the absolute security of the Personal Information we have collected from you.
International Transfer
Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside United States and choose to provide information to us, please note that we transfer the information, including Personal Information, to United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Links to Other Sites
Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over, and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
Changes to This Privacy Policy
This Privacy Policy is effective as of July 1, 2025 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.
We reserve the right to update or change our Privacy Policy at any time, and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.
If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website. If you have any questions about this Privacy Policy, please contact us.